Privacy Policy
Last Updated: May 2026
1. Introduction & Commitment
JP Websites (referred to as "we", "us", or "our") operates the website jpwebsites.com.au and provides website design, development, and Search Engine Optimization (SEO) services based in Perth, Western Australia.
We take your privacy seriously. We don’t just care about clean code and high search rankings; we care about protecting the personal information you share with us. This Privacy Policy explains how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By engaging our services or using our website, you agree to the practices outlined in this policy.
2. Kinds of Personal Information We Collect
To design exceptional websites and execute effective SEO strategies, we need to collect certain information. The table below outlines exactly what we collect and why:
| Category of Data | Specific Examples | Purpose of Collection |
|---|---|---|
| Contact Details | Name, email address, phone number, business address. | Direct communication, project scoping, sending updates, and general customer support. |
| Business & Technical Info | Domain registrations, hosting credentials, existing analytics data, branding assets. | Configuring servers, setting up staging environments, performing technical audits, and building out your site. |
| Financial Information | Billing details, ABN, invoice history (processed securely through our payment gateways). | Processing payments for project milestones, monthly SEO retainers, and ongoing website maintenance. |
| Digital Analytics | IP addresses, browser types, cookie data, and user behavior patterns on our site. | Monitoring our own performance, tracking marketing efforts, and optimizing your browsing experience. |
3. How We Collect Personal Information
We prefer to get our data directly from the source—you. We collect personal information in several ways, including when you:
- Fill out a contact form or project brief on jpwebsites.com.au.
- Communicate with us via email, phone, or video consultations.
- Complete client onboarding questionnaires.
- Connect your existing digital assets (like Google Analytics or Google Search Console) to our accounts for SEO analysis.
Cookies and Automated Tracking
Our website uses cookies (small text files placed on your device) to analyze web traffic, optimize site performance, and assist with our marketing efforts. You can choose to accept or decline cookies through your browser settings, though it might limit some functionalities of our site.
4. How We Use and Disclose Your Information
We will never sell, rent, or trade your personal information. It is strictly used to run our business and deliver your digital solutions.
Internal Use
We use your information to:
- Provide, maintain, and improve our website design and SEO services.
- Manage your client account, invoicing, and support requests.
- Send you project updates, technical alerts, or occasional marketing communications (which you can opt out of at any time).
Third-Party Disclosures
We only share your information with trusted third-party providers when strictly necessary to execute your project. This includes:
- Infrastructure Providers: Secure cloud hosting, server environments, and domain registrars.
- Software Tools: Project management platforms, CRM systems, and specialized SEO auditing software.
- Financial Gateways: Secure payment processors used to handle invoicing safely.
Overseas Data Disclosures
Some of our cloud-based software tools and infrastructure providers are located outside of Australia (predominantly in the United States and Europe). We ensure these platforms maintain strict data protection standards equivalent to Australian privacy laws before utilizing them.
5. Data Security and Storage
We treat your data like we treat our master source code—with high security. We take all reasonable administrative, technical, and physical steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
- Data is stored on secure, encrypted cloud servers and password-protected management systems.
- Access to your business credentials (e.g., hosting logins) is strictly limited to authorized personnel working on your project.
- When your personal information is no longer required for its intended purpose or legal obligations, we take secure steps to permanently destroy or de-identify it.
Please Note: While we employ robust security measures, no data transmission over the internet or digital storage system can be guaranteed 100% secure. If a data breach occurs that is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) promptly in accordance with the Notifiable Data Breaches (NDB) scheme.
6. Accessing and Correcting Your Information
You have the right to request access to any personal information we hold about you. You can also ask us to correct, update, or delete information that is inaccurate, out of date, or incomplete.
To make a request, simply drop us an email at the contact address listed below. We will respond within a reasonable timeframe (usually within 30 days) and will not charge you a fee for making the request.
7. Complaints and Feedback
If you have any concerns or believe we have breached the Australian Privacy Principles, we want to fix it. Please contact us directly with the details of your complaint. We take all privacy grievances seriously and will investigate your claim thoroughly.
If you are unsatisfied with our response, you have the right to escalate the matter to the federal privacy regulator:
Office of the Australian Information Commissioner (OAIC)
Web: www.oaic.gov.au
Phone: 1300 363 992
8. Changes to This Privacy Policy
The digital landscape updates fast, and so do privacy regulations. We may update this Privacy Policy from time to time to reflect shifts in our practices or changes to Australian law. Any updates will be published directly on this page with a revised "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, feel free to reach out:
Business Name: JP Websites
Location: Perth, Western Australia
Website: jpwebsites.com.au
Email: admin@jpwebsites.com.au